Description

Position Summary: Serve as point of contact and liaison for students who are homeless, at risk of being homeless and other specialized populations; conduct weekly outreach to homeless/at risk students providing them with educational funding options and community resources; provide financial aid education to community partners who work with homeless/at risk students; participate in and lead outreach initiatives within the JCCC community and externally with high schools and partner organizations.

Requirements

Position Details: Job duties include but are not limited to:

• Meet with current and prospective students and parents via phone or in-person to respond to general and complex questions regarding financial aid programs and individual funding needs.
• Make professional judgment decisions regarding student financial aid eligibility while adhering to all Federal Title IV regulations, state statutes, and institutional policies.
• Maintain working knowledge of all Federal Title IV, state, and institutional regulations, policies, and procedures.
• Attend required meetings and applicable professional development training sessions.
• Provide feedback regarding possible improvements to financial aid processes and procedures.
• Perform general office duties, such as providing front desk coverage, answering incoming calls, and assisting with virtual chat/email inquiries.
  *Other duties as assigned.