The NASFAA Career Center

Director of Financial Aid Services

Spotlight Preferred
Moravian College
Bethlehem, Pennsylvania, United States
29 days ago


SUPERVISION RECEIVED: Supervised by the Executive Director of Admissions and Financial Services.

SUPERVISION EXERCISED: Supervise the entire Financial Aid staff.

POSITION SUMMARY: The Director of Financial Aid Services is responsible for developing financial aid and financial service strategies that support Moravian College's enrollment, recruitment and retention goals. The Director of Financial Aid Services is a member of the Enrollment Management Division and reports to the Executive Director of Admission and Financial Services.


  • Interpret and analyze factors concerning local, state and national developments in financial aid; monitor federal and state regulation updates; establish systems and maintain oversight to ensure compliance with state and federal regulations and directives.
  • Oversee timely review and processing of financial aid applications, needs analysis, awards, and disbursement of funds.
  • Develop and implement financial aid packaging strategies to meet enrollment and retention objectives.
  • Manage the budget for the financial aid department.
  • Manage the day-to-day operations of the College's Financial Aid Office.
  • Develop and maintain a team culture that ensures the highest level of customer service to all of the office's internal and external customers.
  • Provide vision, leadership, supervision, and professional development for office staff, and maintain a high degree of contact with Moravian College stakeholders including faculty, administration, institutional research, technology user groups, students, and a wide variety of committees.
  • Coordinate all financial aid activity with the Finance, Student Account and Registrar Offices. Develop an infrastructure that supports the delivery of exceptional customer service and student support through interdepartmental collaboration and communication
  • Prepare reports and budgets and maintain reliable financial aid data; complete annual and periodic reports as required by federal, state, and institutional offices to secure and maintain participation in various financial aid programs.
  • Represent the Financial Aid Office at various recruitment functions, on college committees, for external reviews and visitation, and at professional organizational meetings.
  • Manage awards for private and corporate scholarship donations.
  • Perform additional job-related duties as assigned by the Executive Director of Admission and Financial Services.


QUALIFICATIONS: A baccalaureate degree, master's preferred, in an appropriate field plus seven years of experience in financial aid administration at a private educational institution. Excellent verbal, written, and interpersonal skills are necessary to respond to a variety of people. Strong leadership qualities with a proven track record of developing teams. Successful candidate should have a commitment to customer service and have the ability to be a trusted ambassador of division mission and goals.

TO APPLY: Qualified candidates should attach their cover letter and resume to the online application by clicking here. Please attach documents as a PDF file.

Deep respect for others is fundamental to the Moravian College community. Moravian College does not discriminate against any person based on actual or perceived race, color, sex, religion, ancestry, genetic information, national origin, sexual orientation, gender identity or expression, familial status, marital status, age, veteran status, disability, use of guide or support animals and/or mechanical aids, or any other basis protected by applicable federal, state, or local laws. In compliance with the requirements of Title IX, Moravian College does not discriminate on the basis of sex in its educational program and activity, including employment.

Concerns regarding all forms of discrimination, including sexual harassment and/or sex discrimination in employment:

Leah M. Naso

Title IX Coordinator/Compliance Officer

210 Colonial Hall

Moravian College

1200 Main St.

Bethlehem, Pennsylvania 18018

(610) 861-1529

Concerns regarding gender and equity in athletics:

Rebecca May

Fitness Center Director/Assistant Athletic Director

148 Johnston Hall

Moravian College

1200 Main St.

Bethlehem, Pennsylvania 18018

(610) 625-7791

Concerns regarding the application of Title IX:

U.S. Department of Education

Office of Civil Rights

100 Penn Square East, Suite 515

Philadelphia, PA 19107-3323

(215) 656-8541

Report sexual harassment/sex discrimination online anytime (can be anonymous) at Grievance procedures can be found in the institutional Equal Opportunity, Harassment, and Non-Discrimination Policy at

Please visit to review benefits offered at Moravian College.*


  • Occasionally required to remain seated in a normal position for long periods of time
  • Regularly required to walk about
  • Regularly required to maintain balance while walking, standing, crouching, or running
  • Routinely required to reach up and out with hands and arms
  • Regularly required to talk and hear; verbally express information or instructions
  • Regularly required to use hands to grasp objects, type, pick up objects, move objects, or hold objects
  • Routinely required to stoop, kneel, crouch, and/or crawl
  • Regularly required to climb stairs and/or ladders
  • Occasionally required to lift up to 50 pounds and carry a distance of 10 feet
  • Occasionally required to push and/or pull up to 50 pounds a distance of 10 feet
  • Routinely required to stand for long periods of time
  • Close vision (clear vision at 20 inches or less)
  • Depth perception and the ability to judge distances and spatial relationships
  • Adjustable focus

WORK ENVIRONMENT: The work environment characteristics described here are representative of those encountered while performing the essential functions of this job.

The individual is routinely exposed to indoor conditions, minimum outdoor weather and temperature extremes, and moderate noise level.

Pursuant to the ADA, Moravian College will provide reasonable accommodation(s) to all qualified employees with known disabilities when their disability affects the performance of their essential job functions, except when doing so would be unduly disruptive or would result in undue hardship to the College. If you anticipate needing an accommodation, please contact the Office of Human Resources at or 610-861-1527.

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.

*Please visit this link to review the benefit eligibility status associated with this position.


Moravian College is the nation's sixth-oldest college located in Bethlehem, Pennsylvania offering undergraduate and graduate degrees that blend liberal arts with professional programs. For more than 275 years, the Moravian College degree has been preparing students for reflective lives, fulfilling careers, and transformative leadership in a world of change. Moravian College is a member of The New American Colleges and Universities (NAC&U), a national consortium of selective, small to mid-size independent colleges and universities dedicated to the purposeful integration of liberal education, professional studies, and civic engagement. Visit to learn more about how the Moravian College focus on education for all prepares its students for life-long success.

Moravian College is committed to enhancing the diversity of our community, recognizing that to provide a diverse learning environment is to prepare students for personal and professional success in an increasingly multicultural and global society. The College community understands that it shares a responsibility for generating and preserving a learning environment where difference is valued, and inclusiveness and social justice are practiced.


Moravian College is an equal opportunity employer valuing diversity and encouraging individuals from under-represented populations to apply. EOE  

Job Information

  • Job ID: 56996327
  • Location:
    Bethlehem, Pennsylvania, United States
  • Position Title: Director of Financial Aid Services
  • Company Name: Moravian College
  • Industry: Financial Aid Administration
  • Job Function: Executive / Management
  • Job Type: Full-Time
  • Job Duration: Indefinite
  • Min Education: BA/BS/Undergraduate
  • NASFAA U Credentials Preferred: No
Jobs You May Like