Description

The Student Financial Aid Officer IV reports to the Assistant Director of Financial Aid for Veterans’ Education Benefits and serves as the School Certifying Officer. This position is responsible for processing student requests for Veterans’ Education Benefits in compliance with all federal, state, and institutional rules and regulations and for assisting veteran and other military-connected students and families.

• Perform Department of Veterans Affairs (VA) certifications in compliance with VA regulations and procedures for Veterans’ Education Benefits.
• Assist with counseling students regarding VA Education Benefits for veterans, reservists, active duty, and eligible spouses and dependents.
• Manage enrollment monitoring system for VA reporting.
• Maintain knowledge of federal rules, regulations, and law.
• Review and process VA correspondence.
• Review student accounts and assist with returning overpayments to VA.
• Attend Veterans Education Benefits-related events and trainings, on- and off-campus.
• Attend Department of Education online training and informational webinars.

1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public. 

2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.

Requirements

Minimum Qualifications:

• Bachelor’s degree and four years previous Financial Aid or Higher Education experience or an equivalent combination of education and experience.
• Must be eligible to administer Title IV student aid.
• To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

Preferred Qualifications:

• At least one year of experience interpreting and applying Department of Veterans Affairs regulations, laws, and processes
• Previous experience as a School Certifying Officer

Knowledge, Skills & Abilities

• Strong written and verbal communication skills as well as active listening and interpersonal skills
• Ability to interpret and apply policies and regulations
• Ability to plan, coordinate, schedule, and monitor tasks and activities in order to complete assignments timely and efficiently
• Detail-oriented and accurate with the ability to investigate, analyze, and interpret information/data and apply strong reasoning skills to make informed decisions