Description
The Assistant Director of Federal Programs supports the Associate Director in the administration of federal and private loan programs within the Office of Financial Aid. This position plays a key role in the setup and management of the annual aid calendar, including academic years, loan periods, and payment period dates. The Assistant Director supervises two loan processors, oversees the day-to-day workflow of loan processing operations, and ensures accurate and timely completion of required reports and processes. In addition to managing federal responsibilities such as NSLDS Transfer Monitoring and the TEACH Grant program, this role oversees the administration of private education loans.
Due to recent regulatory changes The Assistant Director also maintains ELM Select offerings, assists with interpreting and implementing federal regulatory changes, and supports the development and maintenance of policies and procedures to ensure compliance and improve operational efficiency. Additionally, this role supports the Associate Director with special projects, contributes to the strategic direction of federal and private aid initiatives, and assists with reviewing and updating the office’s online reference manual.
Requirements
Knowledge of federal regulations governing Title IV aid, including Direct Loans, NSLDS, and TEACH.
Experience with financial aid management systems (e.g., PeopleSoft, Banner, PowerFAIDS) and third-party platforms (e.g., COD, ELM, NSLDS).
Strong supervisory, organizational, and analytical skills.
Proficiency with Microsoft Office Suite (Excel, Word, Outlook).
Experience with ELM Select administration
Experience using querying software such as Tableau (or similar product)
Familiarity with recent legislative updates
Ability to analyze and streamline operational workflows.
Demonstrate strong attention to detail, critical thinking, and problem-solving abilities, with the capacity to effectively prioritize multiple tasks in a fast-paced, deadline-driven environment.
Exceptional organizational skills and adaptability to evolving federal regulations are essential.
Proven supervisory experience with effective communication and interpersonal skills is required to lead and support a team.
Must possess advanced computer proficiency, including experience with complex financial aid management systems and reporting tools.
Thorough understanding of federal and private loan programs, compliance requirements, and student aid processes is highly preferred.
